The Taveller must present their original passport when requesting a GST Refund Form at an approved outlet.
The Traveller has to make a minimum purchase amount of MYR 300 (inclusive of GST) or more at the same approved outlet.
The Traveller must be at least 18 years of age on the date of validation by Customs.
The Traveller must neither be a citizen nor a permanent resident of Malaysia and hold a valid international passport.
The Traveller can be a foreign diplomat leaving Malaysia after completion of service in Malaysia and is in possesion of a document from the relevant diplomatic or consular mission stating that the traveller is departing from Malaysia.
The Traveller is not a member of the cabin or flight crew of the aircraft on which he/she is departing out of Malaysia.
The GST Refund Form / transaction must be validated by Customs within 3 months of the date of purchase.
The Traveller is allowed to claim within 2 months of RMCD's verification / endorsement (i.e.2 months between Customs date and Refund date).
The Traveller will depart from one of the 8 main international airports.
The goods must be carried out of Malaysia as accompanied (hand-carried) or unaccompanied (check-in) luggage.